Crystal provided us the information we needed to make decisions ourselves. We never felt uncomfortable or pressured to make any decisions that went against our intentions. She allowed me to follow my instincts when it came to a possible hospital transfer when there was a slight variation in my babies heart rate. When she was needed she provided a calm comforting presence during my transition; reaching out for my hand when I felt alone and scared. But she otherwise stayed out of our way when we did not need her. When my baby finally arrived my husband and I truly felt that we had done it ourselves. That I believe is what makes a good midwife. If I were planning on having other children I would not hesitate to have her on out team again.